At Shaka Kai, we want you to be satisfied with your purchase.
Items can be returned or exchanged (excluding swimwear, beach towels, and accessories,) within 30 days of receiving your package. Please contact our customer service team if you need to process a return or exchange for any reason, at customerservice@shakakai.com
Items on sale are not eligible for return or exchange (no exceptions).
Mail Return Policy
To mail in your return, complete the Return Mail form (on the bottom half of the packing slip), including "Quantity Returned" and "Reason Code." Enclose it with your merchandise, then ship your return to:
Shaka Kai Inc.
Attn: Returns
10209 NW 116th Way
Medley, FL 33178
Shipping fees involved in making a return will not be reimbursed. We cannot accept C.O.D deliveries.
